Advanced Business Policy, OD and ADR
processes to be used in production
c. Setting total capacity and facility balance
d. Providing basic guides for maintenance and replacement
e. Services and supplies-questions revolving make-or-buy decisions
f. From which vendor purchases should be made
g. Correlating purchasing production and sales
h. Can a limited number of vendors supply the variety of product required
Personnel Policies
These are personnel policies that outline the procedures for selection and training of personnel, understanding Labor-Management Relations, labor Relations in a Global Context and Mediation of a Commercial Dispute.
These policies can be divided into three categories:
a. Selection and Training
These are policies that govern selection and training of personnel in organization. The process of selection goes on almost continuously with hiring of new employees, selection of employees for promotion and even problem of discharging employees.
b. Employee services and Industrial relation
This relates with policies that create a suitable working conditions for employee such as providing social and recreational facilities to employees, provide protection to employee against financial risks. Further more these policies outline the relation of the organization vis a vis the Trade union in terms of its support, scope of bargaining and recourse to outside agencies in relation to mediation, negotiation and arbitration.
c. Compensation and Arrangements for Work
These are policies that outline the amount of compensation one is entitle to and the method of payment of these compensations. It includes policies outlining hours of work, Vacations and working conditions.
Financial Policies
a. Uses of Capital
Clear policies would stipulate the uses of Capital
b. Sources of Capital
Policies will spell out what are the sources of Capital whether from owners, Long-term creditors or short-term creditors.
c. Protection of Capital and Distribution of Earnings.
These are policies that protect the business against risks such as reduction of hazards, insurance, hedging and calculation of profits. These policies include how to plow back profits, distributions of dividends, retaining of earning.
CHAPTER TWO: LEADERSHIP AND ORGANIZATION DEVELOPMENT
2.1 Leadership
Leadership is about influencing others to follow. It is first and foremost about providing service.
Good leaders are good learners who learn by:
· Seeing things differently
· Then thinking about things differently
· Then doing things differently
· And finally reflecting on their actions
According to Bateman Snell (B.Snell 1999) a leader is one who influences others to attain goals. The greater the number of followers, the greater the influence. A good leader will make sure that the organization has good policies and whatever decisions he makes will be in accordance to the organizations policies. At is expected that a good leader will follow the set up policies in solving disputes in the organization.
2.2 Organizational Development
Organizational development is concerned with the planning and implementation of programmes designed to enhance effectiveness with which an [next page]



