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Advanced Business Policy, OD and ADR

memorandum of agreement by inserting a condition that will be binding. The parties generally share equally in cost. On any matters unresolved, the parties are free to pursue other options.

CHAPTER FIVE: FINDINGS AND CONCLUSION

Advanced business policies are very important in setting a clear path for the development of organization, this is be because if the policies are clear the employer, employee and other interested parties to the business will know in advance what will happen if a certain situation arises. It is important that policies are set and made transparent so that people will be able to predict the outcome of a certain situation.

In this paper policies regarding industrial relation/ employee relation have been discussed in particular policies regarding arbitration, mediation and negotiation. These policies or procedures are very important in bringing about harmony and solving industrial disputes so as to bring about a good working environment. Employers and Employees have to sit down together and come up with policies that will guide them as to when they have to go for an alternative dispute resolution method. However internal dispute resolution through usual work procedure and trade union are more advisable. Only when these methods have been found unworkable then alternative dispute resolution methods should be applied.

Good leadership is the key to Organization development. A good leader will involve the workers in formulating the organization policy that will be a guide to all the operation of the organization. In organization development it is important that the leader make sure that conflict or disputes are resolved at a very early stage of their devolvement. When disputes are left to grow they divide the organization and therefore work efficiency is reduced and if left to grow out of proportion they may lead to the collapse of the organization. Disputes are the cause for Strikes, Sit-ins and demonstrations. When workers strike many activities of the organization are at a stand still. If it is a production organization production of product is stopped hence causing a lot of inconvenience to the consumers. This can cause consumers to shift to another product and cause the organization that has been in strike once the strike has been settled down to drop in business sales, which may lead to insolvency.

BIBLIOGRAPHY

1. Bateman Snell (1999) Management: Building Competitive Advantage United States: Irwin McGraw-Hill

2. Curtis E. Tate, Marilyn L. Taylor (1983) Business Policy: Administrative, Strategic, and Constituency Issues Dallas Texas: Business Publication, Inc

3. Devendra Thekur (1989) Business Policy: Principles and Practice India

4. G.A.Cole (2002) Personnel and Human Resource Management London: Book Power/ELST

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