BILLING PROCESS
that the account is overdue. Offer to assist the patient in making payments on a fixed schedule by establishing a payment plan. Leave your telephone number so the patient can call you if there are any questions that need to be answered regarding the bill.
6. The final alternative in collecting an unpaid bill is to turn the account over to a collection agency or go to court for legal action. This is a costly step for both caregivers and patients, and it should be used only as a last resort.