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CASE STUDY ANALYSIS

toward health care reform that not only controls health care costs but also facilitates staff communication and optimizes patient care.

RESULTS

The advantage to this, It is expected that increased training will improve employee morale and ultimately reduce the company's cost of providing health care. Though difficult to quantify, improved employee training is also expected to lead to reduced absenteeism and increased productivity. And the company is able to make better use of its personnel. As a solution that doesn’t simply manage and track employee training activity, but that links it to competency requirements, a web-base training paves the way for increased employee productivity, retention and growth. These benefits, in turn, could contribute to increased customer satisfaction, competitive business advantages and streamlined business operations. A competency-based learning solution allows Faith Hospital to understand where its employees stand in relationship to one another, and in relationship to defined competency requirements through assessments by peers, subordinates and superiors. These types of assessments provide a 360-degree view of an employee, as a way of furthering their individual development