About Gap
Sales
Sales associates and other store personnel are trained to answer customers' questions about fabric, fit and fashion, and to help them select merchandise that's perfect for them.
Recent highlights
Leadership Changes at Gap Inc.
In early 2003, Gap Inc. announced two changes to its Executive Leadership Team. On Jan. 18, the company announced the hiring of Byron Pollitt as Executive Vice President and Chief Financial Officer. Reporting to Gap Inc. President and CEO Paul Pressler, Mr. Pollitt is responsible for corporate finance and strategy functions, as well as information technology. A 12-year veteran of The Walt Disney Company, Mr. Pollitt most recently served as Executive Vice President and Chief Financial Officer for the Walt Disney Parks and Resorts division. He succeeds Executive Vice President and CFO Heidi Kunz.
On Feb. 27, Gap Inc. announced that Eva Sage-Gavin joined the company as Executive Vice President of Human Resources, reporting to Paul Pressler. In addition to joining the Executive Leadership Team, Ms. Sage-Gavin will oversee Gap Inc.'s human resources strategies worldwide, including staffing, organization development and training, compensation and benefits, employee relations and diversity. Ms. Sage-Gavin previously served as Senior Vice President of Human Resources at Sun Microsystems.
John Lillie, a Gap Inc. board member since 1992, resigned from the Gap Inc. Board of Directors and retired from the operating role of Vice Chairman, which he assumed in January 2001.
Fourth Quarter Results
On Feb. 27, Gap Inc. reported positive earnings for the fourth quarter of 2002, with strong sales performance at Gap, Gap International, Banana Republic and Old Navy contributing to the growth. Focusing on product design and assortments, the brands delivered Holiday styles to which customers responded enthusiastically.
Holiday Marketing Helps Make Spirits Bright
This holiday, Gap focused on bringing festive colors and "crazy" stripes to customers to help cut through the winter blahs. Proof that customers were crazy for stripes: newspapers across the United States reported that customers scarfed down the crazy-stripe scarves until they were completely sold out in stores.
Old Navy -- in association with the New York City Taxi and Limousine Commission -- gave New York a "Fleece Lift" by fitting the back seats of hundreds of yellow cabs with Old Navy's famous Performance Fleece. For every ride in a Fleece Fleet taxi, Old Navy helped families in need by donating fleece and outerwear to New York Cares' annual holiday coat drive.
'Cast' of Thousands
More than 200,000 submissions flooded Gap's virtual and actual mailboxes in response to the brand's first-ever open casting call to find "real" people to be a part of Gap's iconic print advertising. Twenty-four smiling faces -- four in each category of Men, Women, Boys, Girls, Baby Boys and Baby Girls -- were selected as finalists for a chance to appear in 2003 marketing. From Jan. 20-28, Gap customers voted online and in stores for their favorites. Gap Casting Call winners will be announced in early March.
GapMaternity Delivered in Stores
There was an exciting new delivery in January when 12 babyGap stores across the United States [next page]