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bANK z (A HYPOTHETICAL CASE)

a sudden to join competitors bank.

 The Bank is to face a stiff competition from influx of foreign banks and their powerful resources and thus to ensure the retention of its highly qualified executives from joining those foreign banks the bank could provide Employee Stock Options to the deserving workforce of the bank.

 Efforts to increase the client base and to retain the customers should be instilled while formulating the plans and procedures by providing better facilities and products than the competitors. One of the ways of outperforming competitors is to increase performance of employees to give better customer service; for which HR capital should be mobilized efficiently giving them more than compensation in terms of job enrichment, communication and participation at policy level.

 Similarly, attempt should be made to roll out the latest in technology like internet-banking and train the staffs and customers to use it efficiently.