an interview with an hr manager
Question # 1: What role and status does he occupy in the organization?
Answer: Taking into context, in particularly the hierarchy of the HR department, he occupies the position of an executive as well as a generalist at the apex level of the organization. Basically within the HR department, he leads a team of seven employees thus co-ordinates directly with his assistant manager, law consultant, field research officer and for other HR officers, each concentrating a different HR function assigned to them which includes staffing, compensation & benefits, human resource development & labor relations.
Question # 3: Which function does the HR department tends its focus/concentration on?
Answer: He emphasized that the primary function of the HR department is to integrate organizational strategy with its HR strategy. This integration is only possible when all the functions of HR are linked with the overall mission & strategy of the organization. This means that the organizational goals should be transformed into departmental goals and the departmental goals into individual goals.
Question # 4: How do you maintain co-ordination with the Board of Trustees as well as different levels/departments of the Trust Hospital?
Answer: Considering the entire organizational hierarchy, he provides reports and feedback to the CEO. And at times gives presentations to the board of governors/trustees.
QUESTION # 5: What are the responsibilities that you are expected to fulfill under the given status?
Answer: His responsibility is to ensure and develop an explicit and clear understanding of the HR functions of the central personnel department, administration department, and the operations related units which include the Finance, Accounting and Marketing departments and then setting up clear cut implementing guidelines and demarcations.
Besides the above, his priorities include keeping an open, conscious and vigilant eye on the performance and accountability of the members of the HR department team.
Question # 6: What policies has the HR department devised for employee development and motivation?
Answer: On this he replied ,”We are implementing on a lot of standardized procedures in regard to the ISO 9000 standards, for which we are able to address all the issues concerned issues including employees’ On the job training, External trainings, Performance Appraisals & Counseling including other related issues.”
A lot of policies have recently been put into practice, like Long Service Awards, Leave Fare Assistance (LFA), free medical treatment and promotions on the basis of Annual Appraisal. He also mentioned activities like Annual Employees Night and Employees Carnival whose sole purpose is to keep the employees motivated and involved.
Question # 7: How do you identify and cater to the specialized needs of various departments whose fulfillment is part of your responsibility?
Answer: On the internal level, meetings are conducted on joint as well as on individual basis with the heads of all the concerned departments which include the Clinical department, Diagnostics department, Ancillary department, Operations Control department, general hospital Administration department and other departments relating to the financial and marketing issues.
In these meeting various issues are discussed which include vacancies that are created due to doctors who [next page]